HOW IT WORKS
Can I really order my checks from a source other than my bank?
Yes. Until Check Print came along only a small handful of suppliers provided business checks, and no supplier provided a complete line of both business and personal checks. Finally you have an alternative.
Will your checks go through the banks, just like the ones I have now?
Yes. We guarantee it. All our checks have been tested and given two thumbs up by the check clearing houses used by all US financial institutions.
Can you print checks for any financial institution?
Yes. We can print your checks drawn on a bank, credit union, or an on-line virtual bank.
Why do you offer only one level of security check stock?
Why should you have to choose how secure your checks are? We take all possible precautions by using the most secure check stock. We don’t believe in compromising on security so we only offer the safest most secure check stock.
Do you offer the VOID pantograph check stock?
Yes, all stock has a VOID background.
PAPER AND FEATURES
How do I know my business checks will look the way I want?
Simply request a proof copy that will be e-mailed to you before we print the checks. We offer this to our customers free of charge.
Do I have to know the format of your checks for my accounting software?
If you’re using software that we are not familiar with we will request a copy of your existing check and match the format exactly, guaranteed.
Are your business deposit tickets imprinted with my company information?
Yes, we imprint our deposit tickets with your company name, address, and account information.
Do you print checks that will work with an ink-jet or bubble-jet printer?
Yes, we call them “laser checks.” These checks are printed on an 8.5 x 11″ page compatible with laser, ink-jet and bubble-jet printers.
What is the difference between a laser check, manual check?
A “laser check” is any check that can be run through your laser printer. A “manual check” is a check that you hand write onto.
PRICING AND ORDERING
Why are your prices lower than our current supplier?
We strive at all times to be a smart alternative to the national suppliers. We keep our overhead low and pass the savings on to you.
How do I pay for my check order?
For all orders we accept VISA, Master Card, Discover and AMEX.
How do I re-order my checks?
If your order is an exact repeat, you can order online or call us your re-order form. If you’re making any changes, mark up the re-order form and send it to us. You can also call our office and we will pull your previous order details and update whatever you need for your new order.
Is ordering online or by credit card secure?
All on-line credit card transactions are processed through a secure site and by one of the largest credit card companies – Elavon. No data is stored once the transaction has been processed. All credit card transactions placed in our offices by phone or by fax are processed immediately and then all credit card information is destroyed. We never keep any credit card information on file. If you would like to pay for an order by credit card, you will need to provide us with all of the details for each transaction.
What do I do if there’s an error on my checks?
Simply call us and give us the reference number on your re-order form. We’ll make the necessary changes and re-run the order.
Why do you re-run business orders at no charge?
For every business order we call to verify the details of the order. If we make a mistake, we accept the blame and set it straight.
How is my order shipped to me?
For all business orders we ship by UPS or FedEx, from our US facility. All orders can be tracked unless we are instructed to do otherwise.
Will I be notified when my order ships?
Yes. If you placed a business order, an email will come to you along with the tracking number for UPS or FedEx.
We have used Check Print services for the last two years. The product is exemplary and the customer service is great. They happily make any alterations requested and the product arrives in a few days with affordable shipping rates. It is the friendly helpful customer service that put them on my ‘favorites’ list for online supply sources.– Kareway Homes